Operations Manager speaks to operations manager jobs, what is an operations manager and how to become an operations manager qualifications and duties.
Reporting to the Portfolio Manager, the OM manages the operations support for the portfolio.
This information is provided as a source of general interest for all interested parties. It may be used by Human Resource personnel as a base to develop job requirements for positions required to be filled within your company. It may also be used by job seekers to provide an understanding of advertised job positions and allow them to write their resume in a manner that suits the advertised or nonadvertised position.
This information was gathered and collected from many job posted sources, newspapers (jobs Section) business magazines, company websites and the internet in general. It presents a cross section of the needs and requirements of many diverse industries especially the building facility management, operations and maintenance requirements.
Responsibilities:
Responsible for Budgets, Customer Service, Managing, training and developing staff
Liaises with corporate Shared Services and SCU National leads for consistent delivery of Portfolio Services
Responsible for the handling and performance of service requests
Reporting to this position are the Facility Managers and Support Teams (TSC, PSC, & Admin)
Compliance with all Occupational Health and Safety legislation, guidelines, standards, policies, procedures and practices
Responsible for Budgets, Customer Service, Managing, training and developing staff
Responsible for the handling and performance of service requests
To ensure compliance with contract requirements and all applicable codes & regulations, this position liaises with the following positions to ensure the delivery of Portfolio Services:
Technical Manager - KPI’s, H&S, Call Centers, CMMS, applicable codes and regulations
QMS Coordinator – Quality Audits, Non Conformances, Process
Improvements
Finance Manager – Financial Systems and Processes (PO through vendor payments)
Program Delivery Manager - BMP, Projects, Commissioning,
Project Management Director – Revenue Development
Corporate Shared Services – Operations Support
National SCU Operations Mgrs - for consistent delivery of
Portfolio Services
Qualifications:
10 years experience in Real Estate Operations
Facility Management Professional (CPM, RPA, FMA, CFM) or equivalent is preferred
Knowledge of or experience with the PWGSC contracting process is an asset
Strong customer service experience
Demonstrated strong leadership ability
Ability to obtain Federal Government Security Clearance
Building Administration Support
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